Branches and services across Saudi Arabia

Express Horses logo — شركة الخيول السريعة

FAQ

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Who is Express Horses?

Express Horses for Domestic Moving, International Shipping and Storage (شركة الخيول السريعة) is a Saudi company providing furniture moving within and between Saudi cities, international shipping from Saudi Arabia to Egypt and the GCC, and storage for individuals and businesses.

About us
Where does Express Horses operate?

We serve customers through our branches and operating network across Saudi Arabia. Key cities include Jeddah, Riyadh, Makkah, Madinah, Taif, Tabuk, Yanbu and the Eastern Province, among many others.

Where we serve
What are the company’s official contact channels?

Sales and main contact 0581114448 (call and WhatsApp), unified number 920000052, toll-free 8003039999, head office 0126999911, email support@expresshorses.com, and this website.

Official contact channels
Someone claiming to be from the company contacted me. How do I verify?

Only deal through the official channels listed on the Contact page. If you received an offer from a number or account not listed there, call sales on 0581114448 to verify before making any payment.

Verify via the Contact page
How is the quote calculated?

The quote depends on the service type, pick-up and destination cities, the volume of furniture or shipment, extra services such as dismantling, reassembly and packing, and the date. That’s why we don’t publish fixed prices on the website.

Request a quote
Do I need a survey before the quote?

For most requests, the details you send along with photos of the items are enough. Our sales team may ask for more details or a survey when needed to price accurately.

What payment methods are available?

Our sales team explains the available payment methods and terms in the written quote. We advise against paying any party outside the company’s official channels.

What does in-city furniture moving include?

The service covers preparation, loading, transport, unloading and handover. Packing, dismantling, reassembly and appliance moving can be added depending on the service scope available in your city.

In-city furniture moving
Do you dismantle and reassemble furniture?

You can select dismantling and reassembly under “Services needed” in the request form, and our sales team will confirm availability in your city.

How long does an in-city move take?

It depends on the volume of furniture, the number of floors and the distance between neighbourhoods. Our sales team gives an estimated duration after reviewing your request.

Do you move furniture between all Saudi cities?

Yes, we move furniture to and from cities across Saudi Arabia. Choose the pick-up and destination cities in the form; if your city isn’t listed, choose “Other city” and mention it in the notes.

Moving between Saudi cities
Can I store furniture temporarily during an intercity move?

You can choose “Temporary storage” under services needed, or request storage separately if your new home isn’t ready.

Storage solutions
How do I book a moving date?

Send your request with the expected date, and our sales team will contact you to confirm the date and the quote. The booking is final once you approve the quote.

Request an intercity move
Do you ship from Saudi Arabia to Egypt?

Yes, shipping from Saudi Arabia to Egypt is one of our core services, covering household furniture, personal items, appliances and goods depending on their type.

Shipping to Egypt
What details do I need for an Egypt shipping quote?

The pick-up city in Saudi Arabia, the governorate in Egypt, the shipment type, approximate size, weight if known, optional photos, and the expected date.

Send your shipment details
How long does a shipment to Egypt take?

We don’t publish fixed transit times, as they vary with shipment type and size, pick-up city, destination and required procedures. The estimated time is stated in the quote.

Can I attach photos of the shipment?

Yes, you can upload up to 5 photos in the Egypt shipping form, and photos help with accurate pricing.

Which GCC countries do you ship to?

We ship from Saudi Arabia to the UAE, Kuwait, Qatar, Bahrain and Oman. Choose the country, then the city, in the form.

Shipping to the GCC
My destination city isn’t in the list. What should I do?

Choose “Other city” and write its name in the notes; our sales team will confirm whether we can ship there.

Do you offer furniture storage?

Yes, we offer storage for individuals and businesses — furniture, appliances, personal items, goods and documents.

Storage solutions
What storage durations are available?

From less than a month to more than a year. Choose your expected duration in the form and you’ll receive a matching quote.

Request a storage quote
Do you offer contracts for companies and organisations?

Yes, we offer contract solutions for companies, offices, projects, retailers and compounds with ongoing or one-off needs.

Business contracts
What information is needed for a contract request?

Organisation name, contact person, contact details, city, service type, volume of need, and whether the service is recurring or one-off.

Request a call from our contracts team

Didn’t find your answer?

Our sales team will answer your question by phone or WhatsApp.